Hexis – Professional Representation for the Industrial Manufacturer

The Benefits of Independent Manufacturers’ Representatives during COVID-19

The national shutdown due the COVID-19 Pandemic shifted how our industry usually conducts business. All forms of in person communication came to an end, and we could no longer conduct shop visits, in person training, or even grab a cup of coffee to expand our networks. And while there was plenty to worry about, Hexis customers did not have to worry about maintaining current business - in some cases, we were even growing their customer base!

Then and Now

We often boast that one of the benefits of having independent manufacturers’ representatives is the in person contact we deliver. During this pandemic, we realized, it’s so much more than that. Manufacturers’ Reps are a trusted resource for your customers. And when business changed as we know it, those customers went to the people they trust with the connections they need - manufacturers representatives. 

How Have We Adapted?

The Guys at Hexis adapted quickly to this new way of business. And with our trusted network at our fingertips, we were able to carry on and move our clients forward.

Field visits and in person meetings shifted to Zoom, Go-To Meetings, Google Hangouts etc. With these digital meetings, we are able to continue our job as sales reps and check in with our manufacturers’ customers, make additional sales, conduct training, and report back to our manufacturers.

We continue our role as marketers by embracing email marketing. Instead of dropping off flyers and pamphlets, we’re communicating the latest trends and deals via our expansive email network.

And as far as customer service goes, we’re on the phone with your customers making sales, answering questions, and reassuring your customers. 

We’re Here To Help

Manufacturers’ representatives are as important now as they have ever been. As The Guys at Hexis adapt to this “new normal”, we can still be productive for our manufacturers and help them maintain market presence and grow market share. We are making the changes and continuing business, and our manufacturers don’t have to give it any extra time or thought. That is the true benefit of outsourcing your sales team to Hexis Manufacturers Representative Firm.

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